ABOUT JABstract Web Design
JABstract Web Design was established to give small businesses the opportunity to shine like the big fish. We’ve got the skills to make anything possible. See our FAQ if you have any generalized questions about service or the process. If there’s a question that goes unanswered contact us here and we’ll get to you very soon.
Be stress free knowing that we use one of the most reputable companies to host our websites and that they’re extremely reliable and fast! The best part about it is that you don’t have to do a single thing -we take care of everything for you! The plans we offer contain the expenses of hosting from them and also give us the ability to do weekly backups to ensure both safety and security on both sides. follow this link, if you would like know know more about our safe and reliable servers.
In order to ensure that the website is properly maintained on the backend, we will not install a website on any servers other than the ones on our hosting company. If you don’t have any email accounts established with your old host, you can cancel your hosting membership once we finish building your new website. If you have any more questions regarding the dedicated servers and hosting that we are established with, feel free to learn more about our top tier, award-winning hosting provider here.
The general time frame for development is 4-6 weeks. However, this can change due to the complexity of the features and framework of the website, as well as your responsiveness. Be sure to stay tuned during this time frame as I will reach out from time to time with questions regarding your site. The goal is to create a website with stunning content and imagery.
We want the logo to match the site as well as what type of business you are running so we take all things into consideration when creating your logo. You will pay a flat fee of $50 for logo creation.
Due to prior complication and error, we do not currently allow our clients to make changes to the website. However, we have incredible response times and work around the clock making changes to your website almost immediate! Besides, you really don’t want to go through the pain of understanding WordPress -leave it to the professionals!
We base everything off of our customer service. If you need content to be added or changed, contact me directly and if it’s not a holiday the changes will be made within 12 hours. Note, some changes may take longer than others depending on the complexity of the request.
While under most JABstract plans you can make as many changes as you would like. The only time you would have limited opportunity to make a request is if you under the hosting aftercare plan. At that point you would be responsible for paying the hourly wage to make any modifications to the website.
There are no options to cancel or downgrade the signed agreement early. The costs of the development, design, number of changes afterward, hosting, backups and other development overhead have already been established/paid by JABstract when the contract was signed. You are welcome to pay the rest of the balance at any time and we will continue to service your website for the remainder of the 12 months.
To reap all the benefits of JABstract, you are better off going with the Premium plan. This is a common mistake when choosing the Basic plan or the Premium plan, so we have modified our FAQ to allow our clients to upgrade at any point within the 18 months. Please take note that the 18 months will start over and a new contract will need to be signed. This is due to the possible issues on the back-end of the website. Odds are, we will have to put many hours into the site to get it where you want it to be at this point of change.
Once your agreement is complete, you will own the website, content, domain and hosting responsibilities. If you choose to have JABstract Web Design host your website after the 12 months, you will need to sign up for one of the aftercare plans that will allow us to continue doing maintenance, adding content, hosting, backups and more.
If you choose to part ways with JABstract’s host, we will provide you a backup file that contains everything on your website.
All of JABstract’s plans are set up on monthly auto pay from a valid debit or credit card. This is to cover the cost of development, ongoing updates, and to avoid interruption in payment.